The web shop www.devold.com is a Norwegian online store, owned by Devold of Norway AS, organisation number 984 636 318.
You can contact www.devold.com by;
Telephone: + 47 70 19 77 00
We are open Monday to Friday from 08.00 am to 16.00 pm.
Address: Molværsvegen 12, 6030 Langevaag
The terms of sale apply to the sale of all goods via the online store for deliveries to United Kingdom and, together with your order, constitute the basic purchase agreement for your purchase. This is confirmed by an order confirmation.
These are standard terms of sale for consumer purchases of goods over the Internet. The Consumer Purchase Act, Marketing Control Act, Cancellation Act and E-commerce Act form the basis, which gives you as a customer rights we are not allowed to waive to the disadvantage of the consumer.
You may register as a customer at Devolds web shop through "My account." To purchase at www.devold.com you must be at least 18 years and possess a valid credit card that we accept.
We deliver to all mainland addresses in Norway, Sweden, Denmark, Finland, Germany, Austria and New Zealand. Correct addresses and telephone numbers must be stated when ordering so that DHL is able to contact the customer during delivery.
Ordering confirmation and purchase contract
A purchase agreement is concluded when we have confirmed your order and you have received an order confirmation from us by email. Please read the order confirmation once you receive it to make sure that you have ordered the correct items.
You are entitled to cancel the order free of costs, up until the package is ready for shipment. We aim to dispatch all orders the same day as the order is received (on working days). Hence, it is important that you contact us by phone as soon as possible after you have received the order confirmation, if you want to cancel the order.
We strive to provide our customers with correct information about our products. However, typing/printing errors may occur which can mean that we cannot deliver according to information provided in our online store, our marketing or similar. If we are out of stock of an item you have already ordered, we will notify you as soon as possible and any payments or reservations on your credit card will be returned/canceled, unless you want to wait until the item is back in stock.
All prices presented in the web shop include VAT. The prices do not include shipping fees, which are calculated separately.
We may from time to time provide special offers and/or campaigns. The duration of the special offers will be displayed on the website or in the ad/newsletter.
If any errors occur due to technical failure, we will contact you within the next working day. We always aim to find a good solution on any problems that may occur.
You may pay for purchases with credit card or debit card. We accept Visa and MasterCard.
Payment will be debited and cleared from your account upon dispatch of your order. All credit/debit card holders are subject to validation checks and authorization by the card issuer.
Only when the goods are dispatched from our warehouse will we deduct the amount that has been reserved.
We take reasonable care to make our website secure. We cooperate with provider of internet payment solutions, ADYEN. All credit/debit card transactions on this site are processed on a secure online payment gateway that encrypts your card details in a secure host environment.
You can read more about ADYEN: adyen.com